Legal / Privacy

Your data.
Your control.

How HammLogistics collects, uses, protects, and retains information when you use the platform.

DATASECURITYCONTROL
Overview

This policy explains what information HammLogistics ("we", "us") collects from truck owners and staff who use our platform, why we collect it, and what rights you have over it.

Section 01

Information we collect

Account information: your name, phone number, and optionally an email address and business name, collected when you register.

Truck information: registration number, make, model, payload capacity, odometer reading, and insurance status for each truck you add.

Location data: the live GPS position, speed, and route history of trucks linked to a tracker device, for as long as that device is linked to your account.

Delivery and financial information: subcontract request details, trip milestones, proof-of-delivery records, and wallet transaction history.

Communications: messages you send us through the contact form, discussion notes on subcontract requests, and support conversations.

Section 02

How we use it

We use this information to operate the platform: verifying your account by SMS, displaying your fleet's location and maintenance status, matching your trucks with delivery requests, processing wallet payouts, and responding to support requests.

We do not sell your information to third parties, and we do not use your location data for advertising.

Section 03

Location data specifically

Live GPS data is only visible to you and to HammLogistics staff who manage the tracking platform — never to other truck owners.

Location data is retained for as long as your truck remains linked to a tracker device, and is removed from active use once you unlink it.

Section 04

Who we share information with

We share the minimum necessary information with the third parties that make the platform work:

  • Our GPS tracking provider, to retrieve your trucks' live position.
  • Our SMS provider, to deliver one-time verification codes to your phone.
  • Our email provider, for optional email notifications if you've given us an email address.

We do not share your data with other truck owners, cargo clients, or any party outside of operating the platform, except where required by law.

Section 05

Data retention

We retain account, truck, and transaction records for as long as your account is active, and for a reasonable period afterward to meet legal and accounting obligations.

You can request deletion of your account as described below.

Section 06

Your rights

You can request a copy of the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete your account and associated data, subject to any records we're required to keep by law.

To make a request, contact us using the details below.

Section 07

Security

We restrict access to your data to staff who need it to operate the platform, and we don't store passwords — account access is by one-time code sent to your registered phone number.

Section 08

Changes to this policy

We'll update the date at the top of this page whenever this policy changes, and let registered users know of any significant change.

Section 09

Contact

Questions about this policy or your data can be sent to us directly.

hello@hammlogistics.com

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